General FAQ's

General questions regarding Millpledge services & products.

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What are your office opening times?

We are open Monday to Friday 9am – 5pm

Are all of your products available to buy online?

Some products are classed as restricted such as pharmaceuticals and are only available to registered veterinary practices. Other items may be available for a limited time only.

If you cannot find what you are looking for please call Freephone (888) 715-9909

I have a complaint. Who do I speak to?

We do our best to ensure all complaints are dealt with promptly. Call toll-free: (888) 715-9909 or use the online form on the Contact Page. You can also email us on enquiries@millpledge.com

Do you offer lectures for CPD?

Yes, details of coming lectures will be available on our website or via social media. You can discover more information in the Shows & Events section.

Are all of your products available through my Distributor?

Some products may only be available as a special order. Call us for advice.

Becoming a distributor of Millpledge products

Millpledge’s products are available through a number of distribution and wholesale partners across the globe, we work with both large and small distributors and partners. Please send us a message through our ‘Contact Page’ / ‘Create Account’ or email casales@millpledge.com with your enquiry, we look forward to working with you.

I have a private label product enquiry, whom do I contact?

We welcome your enquiries, please send us a message via ‘Create Account’ and select ‘Private Label’.

What are MP Rewards?

MP Rewards are our way of thanking you for purchasing Millpledge products. Each product has a point value which can be found on the yellow stickers that are applied to every product you receive. Collected MP Reward Points can be exchanged for eGift cards to spend at Amazon.

What are the yellow stickers on the products I receive?

These are MP Reward Points which are our way of thanking you for purchasing Millpledge products. Each product has a point value and points can be exchanged for eGift cards to spend at Amazon. Visit our MP Rewards page to find out more.

Peace of Mind for the Veterinary Professional

Millpledge Quality

ISO 9001 High Quality Manufacturing for over 30 years

Unparalleled Customer Support

VN’s or RVT’s on hand to support your business

Delivering better patient outcomes

Products Designed and Developed for the Veterinary professional